Welcome to the new WeddingPro app! Now it’s easier than ever to access the business-building features you love (plus new ones!) wherever you are. Respond to sales leads, customize your Storefronts, request and respond to reviews and track your performance metrics all from your smartphone. 

Don’t have the app downloaded yet? Head to the App Store or Google Play Store and search for “WeddingPro” to download it today.

Ready to get started? Here’s our guide to using the app:

• Getting Started
• Congrats–you’ve downloaded the app and are one step closer to managing your business from the palm of your hand! 
• Login using your WeddingPro credentials.
• Once you open the app, you’ll land on a page where you can select which brand you’d like to start with every time you open the app. If you only have an account on WeddingWire, just click on WeddingWire and you’ll be on your way.
  
• Have accounts on both The Knot and WeddingWire? Use our toggle, located at the top-left corner, to switch between accounts on both brands!
  
  
• Once you’re in, you’ll see five tabs on the bottom menu bar. Here’s how to use each to grow your business:
  
• Home tab
• View your analytics over the last 12 months, including leads received, unread messages, reviews, average response time in the last 3 months, Storefront visits, and phone number views. You can also navigate to the Leads, Reviews, and More tabs.
• View your recent messages and navigate to the Leads tab to reply to couples and form connections faster.
• Check out your three most recent reviews and head to the Reviews tab to reply to them!

• Storefront tab
• Use the Storefront tab to add information about your services to help attract and convert our audience of engaged couples. Don’t forget to hit “Save changes” when you make updates!
• Add your business description, business attributes and contact information in the Business Details subtab. 
• Add your business address in the Location and Map subtab.
• Add important information about your offerings, amenities, pricing and more in the Frequently Asked Questions subtab.
• Have special discounts for couples who find and book you on WeddingWire? Add them in the Deals subtab.
• Want to promote an upcoming event to potential clients? Add it in the Events subtab.
  
• Leads tab
• Quickly respond to clients and easily manage leads by staying organized and on top of client conversations.
• Send messages and reply to couples.
• Organize messages by status - Pending, Replied, Booked or Discarded. You can also mark a message as Unread, Read, or Archived.
• Filter messages by keyword, date, or status (Pending, Replied, Booked or Discarded). Or, filter by Unread, Read or Archived messages.
• Scroll to the top of a message thread to learn more about your potential clients’ wedding details.
• Create and use Quick Reply templates to get the conversation rolling.
• Attach files to messages.
• Forward a lead to another email address.
• Add a note to a conversation - this is just for you, and a couple won’t see it!
• Reviews tab
• Show off your stellar reputation by collecting reviews from past clients!
• Respond directly to client reviews - we’ll make sure they appear on your Storefront.
• Click on “Get More Reviews” to collect reviews from couples by using a customized link or emailing them directly from your account.
• Flag reviews that you feel do not represent your experience with a client.
  
• More tab
• Have an account on The Knot? You can switch to it here!
• Head to the Analytics subtab to monitor your performance and view your Storefront visits, leads, and phone number views. Choose whether to see these over the last 12 months, or within a specific year!
• Uplevel your entrepreneurial knowledge by visiting our WeddingPro Blog.
• Find important documents like our Terms of Use, Private Policy, and Accessibility Statement.
• Have a question? Visit our Help Center for quick answers and guidance!
• Log out.