What is the process for the Spotlight auction? 

In a few select marketplaces, we have opened a bidding process to equitably offer additional open Spotlight inventory where it is typically, otherwise sold out. 

Pros interested in the Spotlight in these marketplaces, will have 1 week to submit their bid through our designated form. By submitting a bid, that vendor is committing to payment at that rate should they win the auction. The highest bidder, above our reserve price, will be notified of their win and will be charged at the new rate upon moving up to Spotlight on 10/4/22. 

If you are located in one of the select marketplaces, and are interested in submitting a bid, you can click on the 

Can I bid more than once? 

Yes, however you can only win one spot in that marketplace. Highest bid(s) will win the open inventory at the time the auction closes.  This is a blind auction and therefore you will not see the bids of others or the highest bid at any given time. 

What are the terms?

Winners will have the right to renew their spot after their 1 year term, although prices may be subject to change based on market demand and performance. Auction winners within the first year of their initial 12 month commitment will be locked into the auction price for the remainder of their term. Winners beyond their first year in contract agree to automatic resigning at auction price for next 12 months, with no changes to contract terms (i.e., can cancel or downgrade at any time). Winners who downgrade or cancel off-cycle may not be able to participate in future auctions.

Once I make a bid am I committed to that contract?

Yes, per the terms of the auction program, once the bid is placed you are committed to that rate in the event that you win the highest bid. Your contract start date and charge date will be Tuesday 10/4.

What is the minimum bid?

The "minimum bid", or reserve price, is the starting point for the eligible bids, determined before bidding begins. This is the number determined by our data teams based on the value of the product and the minimum value we would accept for these listings. A reserve price is common to auctions to provide guidance to the bidders and reduce wasted effort from the interested bidders and the company selling the services. 

Can I pay in full by check?

Bids will be submitted as a monthly rate for a 12 month term however, pros who currently pay by check in full will be able to do so if they win the highest bid.

How can I bid?

Our current paid pros in these markets have been emailed a link to the landing page with the form associated with their marketplace. Please refer to the email for your access to this page or see your account manager for more details.